Frequently Asked Questions
Which countries do you ship to?
We currently ship to the United States, United Kingdom.
Where do your products ship from?
Our products are sourced from different suppliers located in the US, UK. Depending on availability, your order may ship from any of these regions.
Why did I receive only part of my order?
Some products may be shipped separately if they come from different suppliers or warehouses. It's normal to receive multiple packages at different times.
How long does delivery take?
Estimated delivery times:
- United States: 6–12 business days.
- United Kingdom: 6–12 business days.
- European Union: 6–15 business days.
You’ll receive a tracking link once your order is shipped.
Do I have to pay customs or import taxes?
In most cases, orders to the US do not require additional fees. However, if any import duties or taxes apply, they are the buyer’s responsibility.
How can I track my order?
Once your order is shipped, we’ll email you a tracking link. You can also track it anytime using our Track Order page.
Can I return a product if I’m not satisfied?
Yes, we offer a 14-day return window from the day your order is delivered. Items must be unused and in their original condition. See our Return Policy for full details.
What if my item arrives damaged?
If your item is defective or damaged upon arrival, please contact us within 48 hours of receiving it. Include clear photos so we can help resolve it quickly.
Can I cancel or modify my order?
We can only cancel or change an order within 1 hour of purchase. Please contact us immediately if you made a mistake.
What types of products do you sell?
We specialize in useful, problem-solving tech and gadget products for your home, car, desk, and more — with a focus on modern and minimal design.
Are your products safe and tested?
Yes. We only partner with trusted suppliers and test all products for quality and functionality before offering them in our store.
How can I contact your support team?
You can reach us through our Contact Us page or email us at [Your Support Email]. We typically respond within 24 hours on business days.